Frequently Asked Questions

Photography

What are limited edition photos?

All of our nature photos are sold in limited numbers, including “Limited Editions” of 900 and “Rare Editions” of 25. Each photo is digitally signed. The prints come in various mediums, including archival prints, metallic prints and gallery wraps.

Do you shoot film or digital?

We have migrated completely to digital photography. We currently shoot with a 21 megapixel camera, some of our panoramic images combine multiple shots, dramatically increasing the resolution.

What type of equipment to you use?

I am currently shooting with a Canon 5D Mark II and a variety of lenses.

Are your photos manipulated?

Most photos are not manipulated or composites, but they all have been color corrected. Some images have been manipulated and if anything has been done, it is stated on the individual photo description.

Photo Printing

What type of stock and finishing do you use?

For traditional photos, we use Chromira prints, Fuji Pearl and sometimes metallic paper. We also print on other mediums: canvas and aluminum. Each and every nature photo is custom printed and can be cropped or sized to your specifications. Additionally, we can add white or black borders to the image area for easy matting and framing.

Do you offer matte or framing?

We are now offering matting and framing. There are literally millions of combinations so get in touch if you want us to help with this process.

Do you allow for customization?

Yes, please let us know if you want a custom size, a specific crop or a certain amount of white or black border. We also offer various materials (photographic, canvas, metal). We do not customize the actual images, but can for additional fees.

Orders

How long does it take to process my order?

It will usually take about 2-3 weeks. We receive the order, process the size and create a proof. Once we approve the proof, it takes about a week to get our custom print through the queue. We then ship your order via UPS.

How are my photos shipped?

We ship all of our photos via UPS ground in the U.S.A., with tracking and insurance. International orders will incur more shipping costs.

What types of payments do you accept?

We accept visa, mastercard, american express and discover through paypal. We can also process credits cards directly over the phone.

Is your site secure?

Our payment processing is done by routing the customer to paypals SSL encrypted checkout pages. As with any online payment system, make sure that the url begins with https:// when you are entering your credit card information. Our site does this automatically through the paypal system, which ensures your information is encrypted. We do not store credit card information on our website.