FAQs
1. What are limited edition photos?
All of our nature photos are sold in limited edition quantities only. Each photo size is limited to only 400 prints. The price will rise as there are less and less quantities available. Once a photo has reached 400 prints in each size, it will be deemed as "sold out" and no more will be printed. All of our fine art photos are signed and numbered on the back of the image.
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2. What type of stock and finishing do you use?
All of our fine art photos are Chromira prints, customized continuous tone photographic prints exposed digitally by scanning a LED light source. They are printed on Ultrachrome™ polyester print material with a glossy finish, which gives us critical color control. Each and every nature fine art photo is custom printed, can be cropped or sized to your specifications. Additionally, we can add white or black borders to the image area for easy framing.
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3. Do you offer matte or framing?
No, sorry, we do not. We have found that there are so many options and that each of our customers has there own personal preferences. You can take our photos to any frame shop, from custom to off-the-shelf solutions.
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4. What formats do you shoot?
We have migrated completely to digitial photography. We currently shoot 21 megapixel camera.
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5. Do you allow for customization?
Yes, please let us know if you want a custom size, a specific crop or a certain amount of white or black border.
We do not customize the actual images, but can for additional fees.
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6. How long does it take to process my order?
It will usually take about 2-3 weeks. We receive the order, process the size and create a proof. Once we approve the proof, it takes about a week to get our custom print through the queue. We then ship your order via UPS.
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7. How is my order shipped?
We ship all of our photos via UPS ground in the U.S.A., with tracking and insurance. International orders will incur more shipping costs.
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8. What type of payments do you accept?
We accept visa, mastercard and discover. We currently do not accept American Express.
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9. Is your site secure?
We utilize up to 256-bit encryption technology with our SSL. As with any online payment system, make sure that the url begins with https:// when you are entering your credit card information. Our site does this automatically, which ensures your information is encrypted.
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